The EMS Division of the Mobile Fire Rescue Department recently received the “Culture of Excellence” award from the Office of Emergency Medical Services within the Alabama Department of Public Health (ADPH). This kind of award is not achievable overnight, nor is such an award obtainable by mediocre practices. The "Culture of Excellence" award is received as the result of years of improvements in the way MFRD's ambulances are operated and maintained, respond to emergency scenes, and how MFRD documents and reports critical data to the State of Alabama.
There are very few agencies that receive the award from ADPH each year, but MFRD operates to a "superb" standard. Because the State inspections involved are unannounced, it really gives a snapshot of how our crews are operating every day.
Mobile Fire-Rescue responds to more than 35,000 medical calls each year, and it is great to see that such exemplary service to the citizens of Mobile is recognized.